Why 99 Dollar Support?
Simple: We provide you the solutions to make doing business easier than ever.
Real Solutions (Instead of More Sales Pitches)
A lot of outsourced IT professionals follow the “Bandage & Bail” approach. Faced with a technical problem, they’ll just throw more gadgets at it and take off. And that can work… for ahile. But eventually, things come crashing down again.
We’re not that sort of IT group. We aren’t waiting to sell you another computer, another pricy solution, or another quick fix—a “bandage”.
Because we know that if you want your company to actually get better, you’ve got to look at the root causes. A bandage simply won’t do.
And most importantly, we know that small business owners, especially in Melbourne, expect their IT support partner to come up with creative, adequately supported technology solutions that make sense for a small business—not bleed them dry.
That’s why we bend over backwards to make it work without having a huge outlay of cash.
Just like we’ve done for these satisfied business owners.
What Our Clients Say
Dan J
"Awesome Job - turned up bang on time, we had multiple issues which technician tackled and solved quickly. Friendly guy who knows what he is doing. Will get him back."
Monica T
"Technician was super knowledgeable, efficient and helpful. Not only that - he was a great guy and super easy to work with! I will certainly continue my working relationship with him."
Elliot J
"Technician came with a smile and positive attitude. Super knowledgeable with what I needed and even answered questioned days after our meeting."
We’re Not Your Run-of-the-Mill IT Service
Experienced Support
We’ve been successfully supporting businesses with innovative IT solutions since 2013. We take pride not just in providing outstanding customer service, but also solving our clients’ problems effectively and quickly.
Unparalleled Security
Why should only big-name businesses get the best security? Our cloud is hosted in the same data centres as companies like Google and Fairfax. For you, that means tighter data security, superior back-up schedules, and disaster-proof hosting.
Remote Workspaces
Don’t get stuck in the past. Remote work has become a modern-day norm. Our cloud integration lets your entire team work any time, anywhere with remote desktops and workspaces.
Loads of Freebies
We’ve got the hookup. Each of our clients not only gets free antivirus software. They also get free Office 365 email upon cloud integration. It’s the icing on your tech support cake!
Built to Scale
Whether you need support for just a single user or an entire multi-tiered team, we have the capacity and the expertise to keep your business running smoothly.
Vendor Management
Need us to talk to MYOB, Genie, LEAP, or any other software vendor on your behalf? We'll handle the back and forth for you.
Harness the Power
of the Cloud
No more being tied down to a desk or to the office. With the cloud, you can work flexibly from anywhere in the world with just an internet connection.
Flexibility
No more being tied down to a desk or to the office. With the cloud, you can work flexibly from anywhere in the world with just an internet connection.
Security
Daily incremental backups of your cloud environment provide added assurance that all of your important data will be recoverable in the unlikely event of a disaster.
Seamless Collaboration
When you’re restricted to working only from the office or only at certain hours, it’s like having a cap on your performance and creativity. Cloud desktops encourage seamless and collaborative working solutions.
Improve Client Experience
Providing clients with easier access to data and documents improves rapport and enhances their experience.
Faster Internet
When working from your cloud desktop, you will have data center speeds of up to 1000Mbps.
An Office “Computer Guy” Only Gets You So Far
We provide small businesses in Victoria with an IT department at a fraction of the cost they’d pay an entry-level full time IT engineer. Better yet, our team eliminates the hassle of dealing with the limited knowledge and abilities of a lone "computer guy."
We’re also fiercely dedicated.
We guarantee our customers a response within 60 minutes or less during Victorian business hours. We’re also the only IT service provider in Melbourne that offers a 60-Day 100% no worries money back guarantee on our flat rate service plans.
No other cloud desktop + support service provider in Victoria can provide an onshore service desk with as many benefits as we can.
Need 5 Days to Decide?
Get 5 days of complimentary access to our cloud desktops and see just how quickly and easily your business can get started operating with the cloud.
Our IT experts are ready to give your business a cloud-first strategy that works with your unique budget and technical support needs.